BUSINESS-TECH
What changed between versions
New definitions were added to specify what constitutes a 'conversational customer service artificial intelligence system' and a 'chat interface,' while explicitly excluding internal business operations from the law's requirements.
A new requirement was established mandating that businesses provide a clear and conspicuous disclosure to consumers at the start of any AI interaction, stating that the user is communicating with an automated system.
New enforcement provisions were added, empowering the Attorney General to take legal action against violators and allowing private individuals to sue for actual damages if they are harmed by a failure to disclose.
The bill was restructured to amend the Consumer Fraud and Deceptive Business Practices Act by adding a new section that defines violations of this new AI disclosure law as unlawful practices.