RELATING TO INTEREST ON INSURANCE PROCEEDS RELATED TO A MORTGAGE LOAN.
What changed between versions
New requirements for mortgage servicers to handle payments within three business days if they accept non-conforming payments, and to credit late payments before collecting late fees.
Mandatory escrow account analysis and written explanation to borrowers before seeking repayment of escrow shortages, with option to pay over one year without interest.
New fee transparency requirements requiring servicers to maintain and publish schedules of fees with plain English explanations, and restrictions on when fees can be collected.
Enhanced consumer complaint resolution system requirements and obligation to provide borrower contact information for loan owners within ten business days.
New payoff statement requirements providing borrowers with total payoff amounts within five business days of request, with fee restrictions.
Mandatory annual reporting to the commissioner including loan volume, delinquency breakdowns, loss mitigation activities, foreclosure information, and servicer affiliations.
Expanded applicability from only Hawaii financial institutions to all mortgage servicers licensed or acting under the chapter, with additional requirements for servicers operating in Hawaii.
Effective date changed from original unspecified date to July 1, 2050.