AN ACT TO AMEND TITLE 26 OF THE DELAWARE CODE RELATING TO PROTECTIONS FOR PUBLIC UTILITY CONSUMERS.
What changed between versions
Section 218 establishes criminal penalties of up to $1,000 fine or 6 months imprisonment (or both) for knowingly causing a public utility to violate the chapter. However, licensed individual electric supplier agents are exempt from fines and imprisonment.
Section 226 requires the Commission to develop a training and educational program for all certified electric suppliers covering sales, consumer protection, and other matters. A designated representative must pass an examination before certification is issued, must complete training on a schedule set by the Commission, and must annually attest that all sales agents have completed supplier-provided training.
Section 317 requires third-party electric suppliers to submit monthly reports to the Commission including total kilowatt-hours distributed, supply costs, comparison to standard offer service costs, average rates broken out by customer class (residential, general service non-demand, general service demand, large power demand), and variances from standard offer service rates.
Section 405 requires third-party electric suppliers to provide written enrollment confirmation within 15 business days, 15-day advance written notice of rate changes, and 90 and 30-day advance written notice before contract renewal with the customer's written agreement. Defines 'small commercial customer' as one on a small general service non-demand rate or cooperative general service tariff.
Section 406 prohibits third-party residential electric suppliers from: offering non-renewable electricity above the trailing 12-month average standard offer rate; offering terms longer than 12 months; auto-renewing renewable energy contracts; adjusting variable rates more than twice per year (except seasonal); paying commission-based compensation to salespeople; or charging early termination fees, late fees, enrollment fees, minimum monthly charges, or interest charges.
The bill's scope expanded from a single reporting requirement for the Commission to a multi-section regulatory framework covering penalties, certification, data reporting, contract protections, and pricing restrictions across all third-party electric supplier activities in Delaware.