AN ACT CONCERNING CONSUMER PROTECTION IN THE LONG-TERM CARE INSURANCE MARKET.

SB 184 requires long-term care insurance companies to implement a "Know Your Customer" process to protect consumers. It mandates fair, transparent dealings, ensures policies match a client's age, financial situation, and health needs, and requires step-by-step education before coverage begins - covering policy details, potential premium increases, and cancellation options. The bill also creates a tax credit for people paying long-term care insurance premiums. This directly affects consumers purchasing these policies and insurers selling them, aiming to increase clarity and affordability.