AN ACT CONCERNING SUBSCRIPTION CANCELLATION.

HB 5559 requires businesses offering subscription-based consumer goods or services in Connecticut to allow customers to cancel their subscriptions using a method that is at least as simple as the method used to initially sign up. This directly affects businesses like streaming services, meal kits, or software providers that operate on recurring payment models. The key provision mandates that cancellation processes cannot be more complicated than the original purchase process, such as requiring phone calls or complex forms when sign-ups are done online. The bill aims to make it easier for consumers to end subscriptions without unnecessary barriers.