consumer assistance; health insurance claims

SB 1607 establishes Arizona's Health Care Claims Consumer Assistance Program within the Department of Insurance to help residents navigate insurance disputes. The bill requires insurers to pay double the amount of wrongfully denied claims (plus attorney fees) and imposes civil penalties of at least $25,000 per violation for repeated denials. Insurers must report denial data to the department, and the department will publicly post annual reports detailing denial rates and outcomes for each insurer. These provisions directly affect Arizona consumers with health insurance and health insurers operating in the state, aiming to increase transparency and accountability.