HB 2010: digital goods; seller's requirements; enforcement - Arizona

Introduced Version → Conference Engrossed Version (04/16/2026) · 6 edits · Jun 9, 2026

MODERATE

The bill was reclassified from an Introduced version to a Conference Engrossed version, indicating it has passed both legislative chambers and is ready for the governor's signature. The most significant change is the expansion of the bill's scope to include new exemptions for blockchain-based assets like NFTs and educational goods provided by public libraries. Additionally, the refund policy for terminated services was tightened to apply only to digital goods costing $20 or more, with refunds declining by 20% per year over a five-year period.

Scope change

The bill's applicability was expanded to explicitly exempt blockchain-based assets (including NFTs) and educational goods from public libraries, while also adding a new requirement for sellers to avoid using digital rights management technology.

SCOPE

Added an exemption for blockchain-based assets, such as NFTs, where ownership is decentralized and cannot be unilaterally revoked by the seller.

Added an exemption for educational or noncommercial digital goods provided by public libraries.

REQUIREMENT

Modified the refund requirement so it only applies to digital goods purchased for $20 or more, with a declining refund rate of 20% per year for up to five years.

Added a prohibition on sellers implementing digital rights management (DRM) technology on digital goods advertised under this act.

Changed the language regarding seller obligations from 'providing' items to 'making them available' to the purchaser.

Updated the notice requirement for license changes to specify that refunds are only offered if access is permanently deprived without alternative access to similar content.

House Engrossed Version (02/09/2026) → Senate Engrossed Version (04/07/2026) · 3 edits · Jun 9, 2026

MINOR

The Senate version shortened the refund period for digital goods from ten years to five years, reducing consumer protection for long-term subscriptions. Minor formatting adjustments were made to the definitions of 'digital audiovisual work' and 'digital good', while the list of excluded services remained unchanged.

REQUIREMENT

Reduced the maximum refund period for digital goods from ten years to five years, limiting the time consumers have to request prorated refunds if service terms change.

DEFINITION

Removed the phrase 'whether electronically or digitally' from the definition of 'digital good' and slightly rephrased the definition of 'digital audiovisual work' for clarity.

TECHNICAL

Adjusted line breaks and spacing in the text of the definitions and the short title section.

Conference Engrossed Version (04/16/2026) → House Engrossed Version (02/09/2026) · 4 edits · Jun 9, 2026

MODERATE

The bill was transitioned from a conference version to a House version, resulting in significant policy modifications to the digital goods refund law. The most critical change is the removal of a strict $20 minimum purchase threshold, meaning refunds are now available for digital goods of any price. Additionally, the refund period was extended from five years to ten years, and the annual decline rate was reduced from 20% to 10% to provide consumers with a longer window to recover value if their access is materially affected.

Scope change

The scope of eligibility for refunds was expanded to include digital goods purchased for less than $20, whereas the previous version excluded items below that price point.

REQUIREMENT

The minimum purchase price threshold for eligibility was removed, allowing refunds for digital goods of any value.

The annual rate at which the refund value decreases was lowered from 20% to 10% of the original price.

TIMELINE

The maximum duration for claiming a prorated refund was extended from five years to ten years.

DEFINITION

The trigger for a refund was changed from 'permanently and materially deprives access' to 'materially affects access,' broadening the conditions under which a refund is required.

digital goods; seller's requirements; enforcement

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