veterans' benefits; claims; prohibition

HB 2612 prohibits private advisors from charging upfront or nonrefundable fees for helping veterans navigate benefits claims. Instead, any payment must be contingent on increased benefits (capped at five times the benefit increase) and requires a clear disclosure that free government services are available. The bill mandates specific written agreements with veterans and bans guarantees of specific benefits or advertising without required warnings. It directly affects private advisors and third-party services assisting veterans with claims, not government agencies or accredited VA representatives. Violations could lead to civil penalties paid into Arizona's veterans' homes trust fund.