Government Administration, authorizes the State 911 board to monitor the responsiveness of local 911 districts, with conditions under which the State 911 board may assume control of a district

HB 268 authorizes Alabama's State 911 Board to monitor local 911 districts' call response performance using specific metrics like call volume, answer times, and crime reports. If a district's service falls below acceptable levels based on this data, the Board may investigate, require corrective actions (such as staff training or technology upgrades), or assume direct operational control. The bill also allows the State 911 Board to share crime-related call data with the Attorney General and requires districts to report complaints about 911 service. This directly affects local 911 districts and their oversight, with the Attorney General empowered to enforce Board decisions through civil action. The bill does not change who operates 911 services but adds a structured oversight process for public safety.