Utilities; prohibitions on the disconnection of utility services under certain conditions, provided

SB 340 prohibits electric and gas utilities from disconnecting residential customers under specific conditions. These protections apply during extreme heat (97°F or above) or cold (32°F or below), during a state of emergency, or when a household includes children under 12, elderly individuals, active military personnel, or veterans. Disconnections are also prohibited for medical hardships, for unpaid bill amounts under $100, or when a landlord is responsible for non-payment. The bill requires utilities to provide clear disconnection policies and a 10-day advance notice, and allows customers to seek civil damages and other remedies for violations.