Veterans benefits; parameters imposed on businesses advising clients on making claims for benefits; violations a deceptive trade practice
What changed between versions
Added a requirement that only agents or attorneys accredited by the U.S. Department of Veterans Affairs may receive compensation for assisting with veterans benefits claims.
Expanded the definition of 'Veterans Benefits Matter' to explicitly include benefits for dependents, survivors, and other eligible individuals.
Removed the requirement to adhere to specific federal regulations (38 C.F.R. § 14.636) for written fee agreements and fee reasonableness determinations.
Added a new requirement that the individual seeking services must verbally acknowledge understanding of the oral disclosure and sign the document containing the written disclosure.
Updated the required disclosure text to include a statement that the client may qualify for other benefits beyond those being discussed.
Removed the requirement that fee reasonableness be determined by specific federal factors, leaving the determination of excessive fees to general standards.
Removed references to specific federal regulations (38 C.F.R. § 14.636) that were previously used as the standard for fee agreements and fee reasonableness.